Skip to Content
Serving Brevard County, Volusia County & Surrounding Areas
Top
FAQs

Frequently Asked Questions

What is the SEER Rating?

The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, or 15. The higher the SEER the more efficient the system will be. The SEER rating of any given unit can range anywhere from 13 to 21.

Why is the SEER rating on the Energy Guide different than what my dealer quoted?

Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.

Why should I have regular (or preventive) maintenance? And how often should I have it performed?

Your heating and cooling systems work incredibly hard to perform their functions for your home every day. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance is delayed. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts. You should have maintenance completed on your system regularly to ensure maximum efficiency and prevent possible problems that may occur in the near future.

What equipment requires regular (or preventive) maintenance?

Heat pumps and air conditioners require a professional tune-up twice a year; in the spring and fall. Inspections on boiler and furnace systems should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines, oil tank and every part of the actual furnace and boiler. Meanwhile, heat pump and air conditioning unit inspections should also include inspections of the fan, compressor, indoor coils, outdoor coils, and refrigerant lines.

I need help troubleshooting a problem with my equipment.

As your local Trane dealer, we are your troubleshooting expert, and is glad to help you. In addition, Trane also provides a network of troubleshooting technicians at Trane Distribution centers across the country which we will utilize to address your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported Service Manager(s) for assistance.

What Are the Advantages of a Programmable Thermostat?

Since they are electronic, programmable thermostats are more accurate and efficient than thermostats that contain mercury. With programmable thermostats you can control the temperature in your home at different times of day without ever touching your thermostat. Because everything is automatic, you will never forget to change the setting on your own.

Continue Reading Read Less

Contact Us Today

Servicing All Brands

Our team is here to answer your questions. Contact us today at (321) 341-3625 or complete the form below.

  • Please enter your first name.
  • Please enter your last name.
  • Please enter your phone number.
    This isn't a valid phone number.
  • Please enter your email address.
    This isn't a valid email address.
    Please make a selection.
  • Please lookup your address.
  • Please make a selection.
  • Please make a selection.
  • Please enter a message.
  • By submitting, you agree to be contacted about your request & other information using automated technology. Message frequency varies. Msg & data rates may apply. Text STOP to cancel. Acceptable Use Policy

Hear From Our Happy Customers

At Dial Duron Service Co., your satisfaction is our priority! See for yourself what our customers have to say about working with us.

    "Wonderful & Helpful!"

    I spoke with Kim when I called the office. She was wonderful and helpful. Tony was my AC Tech, he was amazing!!!

    Lisa H.
    "Pleasure To Work With!"

    The estimate I received for a new air conditioning system was fair. Three days later the installation was performed in a professional manner with great attention to detail.

    Rick B.
    "Exceptional Service!"

    Dial Plumbing, a division of Duron Smith, installed our new tankless water heater. They gave us a quote after stopping by to access our situation. Because we were on a time crunch, they worked with our schedule to accommodate us and installed it a week lat

    Kim D.
    "Excellent Job!"

    The two man team that installed our gas lines did an excellent job. They arrived on time and provided the installation exactly as expected.

    Sharon W.
    "Great Job!"

    I needed the duct work for my gas powered water heater replaced/repaired. The team came out and did a great job.

    Louis G.
    "Very Satisfied!"

    Travis identified problem quickly, removed two shrubs carefully to expose leaking connection, cleaned, repaired, reglued connection, replaced shrubs, tidied work area —all in very timely manner and with explanations as he proceeded.

    Catherine W.
    "Best Installation Ever!"

    Dial Plumbing/Duron Smith installed an AC system for us this past Friday. It was perhaps the best installation of any kind at our residence. We were most impressed with the entire team. effort put forth. From sales, to scheduling, to the installers, everyo

    Steve B.
    "Exceptional Service !"

    Pat was exceptional. He was responsive, professional and ahead of schedule. He explained everything clearly and went above and beyond by replacing my breaker along with my water heater.

    Stefanie E.